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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Terri Mosqueda

Terri Mosqueda

October 3, 2024

5  out of  5
rating by Terri Mosqueda
"Everyone is courteous and helpful"
We responded:
"Thank you for the positive feedback, Terri! I am glad to hear you have found our team to be helpful. If there is anything else we can assist you with, please let us know. - Nathan "
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Carlos Morera

October 2, 2024

5  out of  5
rating by Carlos Morera
"Brianna is very kind and helpful. She replied promptly to our concerns."
We responded:
"Thank you for your kind words, Carlos. Brianna is great! - Nathan "
Profile photo of Dawn Mastrandrea

Dawn Mastrandrea

September 24, 2024

5  out of  5
rating by Dawn Mastrandrea
"I had contacted State Farm on sept 19th and spoke with Amanda Collins. We purchase a vehicle that needed to be added to our policy at that moment so we can drive it home which we were 4 hrs away. She was very patient with me while I was relaying the info to her and appreciate her knowledge as well as explaining in full detail of the changes and price of the new policy. She was an absolute pleasure to speak with."
We responded:
"Dawn, thank you for your kind words. We are happy to hear that Amanda provided you with excellent service. If there is anything else we can help you with, let us know. We are happy to help! - Nathan "
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Andrew Roberts

September 19, 2024

5  out of  5
rating by Andrew Roberts
"Great Service, helpful and efficient"
We responded:
"Andrew, I'm happy to hear that you have enjoyed speaking with our team! Please don't hesitate to reach out if there is anything else we can help you with. - Nathan "
Profile photo of Lamar Oberholtzer

Lamar Oberholtzer

September 18, 2024

5  out of  5
rating by Lamar Oberholtzer
"Alexis is always very helpful and responses in a very timely manner when I have questions. She is very accessible via email which makes it easy to contact her."
We responded:
"Lamar, thank you for your honest review! I'm so happy to hear that Alexis is timely and attentive. Please continue to reach out for any future insurance needs! -Nathan"
Profile photo of Arleen

Arleen

September 11, 2024

5  out of  5
rating by Arleen
"Very helpful and courteous service."
We responded:
"Arleen, thank you for your five-star review. We are happy to hear that you were so wonderfully taken care of. Never hesitate to reach out for your future insurance needs! -Nathan"
Profile photo of Minuette Mata

Minuette Mata

September 10, 2024

5  out of  5
rating by Minuette Mata
"Ethan was extremely helpful and very knowledgeable. He answered all my questions and explained everything in a way that I could understand. I highly recommend working with Ethan."
We responded:
"Minuette, thank you for the honest review! Ethan is a great representative to have on your side! I'm overjoyed to hear that you were so well taken care of! -Nathan "
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Brian Reiter

September 6, 2024

5  out of  5
rating by Brian Reiter
"It's a pleasure working with Alexis. She's VERY prompt with her responses to my questions or requests for service. You're lucky to have her on your staff."
We responded:
"Brian, thank you for your kind five-star review. We hold customer service to the highest standard here, and it comes to know surprise to us that Alexis meets it! Please never hesitate to reach out to us for your future insurance needs! -Nathan"
Profile photo of Betty Chasin

Betty Chasin

September 1, 2024

5  out of  5
rating by Betty Chasin
"I had a wonderful experience with Brianna today. I called to get insurance on my golf cart and it was handled very professionally and promptly. Thank you Brianna....A+, Betty Chasin"
We responded:
"Betty, thank you for the A+ review! It's comes as no surprise that Brianna knows her stuff! Thank you for your trust in our company; please never hesitate to reach out for your future insurance needs! -Nathan"
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Carolyn G

August 23, 2024

5  out of  5
rating by Carolyn G
"It has been an absolute pleasure working with Nathan Thomas State Farm especially the agent, Patricia. She walked us through everything we needed to do and explained all the details carefully, so we understood what we were signing up for. After we left the office, she always communicated via email or phone with us very quickly. Highly recommend this State Farm agent and this office."
We responded:
"Carolyn, what a refreshing review to read. Thank you for your kind words and admiration. Customer service is something we hold to a high standard, and we know Patricia carries it well. Please never hesitate to reach out for your future insurance needs. -Nathan"
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Herb Rowan

August 23, 2024

5  out of  5
rating by Herb Rowan
"Awesome!!!!"
We responded:
"Herb, thank you for the honest five-star review. I am overjoyed to hear that Alexis was able to assist you with your insurance needs. Always know that we are here for your future insurance needs! -Nathan"
Profile photo of Caleb Hall

Caleb Hall

August 22, 2024

5  out of  5
rating by Caleb Hall
"Alexis is great, very nice, and patient. Answered all of my questions perfectly and helped me save on auto and renters insurance."
We responded:
" Caleb, thank you for your honest five-star review. Customer service is held to the highest standard in my office. It comes to no surprise that Alexis knows her stuff! Thank you again, for your business, but importantly your time, as it is always so valuable to us. -Nathan"
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Shelly Peton

August 21, 2024

5  out of  5
rating by Shelly Peton
"Brianna was terrific. Due to such a HUGE pricing increase with our previous Ins. Co of 30+ years we made the switch. It really makes you wonder what is going on."
We responded:
"Shelly, thank you for the five-star review! Brianna is top notch when it comes to customer service and finding the perfect policy for you! Thank you for your time as it is always valuable to us! -Nathan"
Profile photo of Lorraine League

Lorraine League

August 19, 2024

5  out of  5
rating by Lorraine League
"Went over in detail regarding the defensive driving class and my INSURANCE Amanda thank you so much. Thank you. Lorraine League"
We responded:
"Lorraine, thank you for the five-star review. We have a high standard of customer service, and Amanda is one that does not faulter! Thank you for your kind words and genuineness. Never hesitate to reach out for your future insurance needs! -Nathan"
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michael and alice micchelli

August 14, 2024

5  out of  5
rating by michael and alice micchelli
"Needed homeowner insurance. It’s difficult to shop around these days so I don’t venture out. But Made calls to several places. Every place is swamped. I returned to agency of 24 years to get a policy. Then State Farm called and not only got great homeowners but car also all for the price of policy from my agency of 24 years. It’s tough to shop around but these folks at State Farm “were there”. thanks"
We responded:
"Michael and Alice M: Thank you for the wonderful review, Michael and Alice! I'm so glad our team was able to help you get coverage that suits your family's needs. If there is anything else we may assist you we, please let us know. We are here for you. - Nathan "
Profile photo of Kathi Comandi

Kathi Comandi

August 13, 2024

5  out of  5
rating by Kathi Comandi
"We had a policy review today with Alexis at Nathan Thomas State Farm Office: She succinctly reviewed all policies making appropriate recommendations for adjustments Her professionalism was appreciated Her customer service was of the highest caliber Today’s interaction with Alexis reminds us of why we have been customers of State Farm for approximately 60 years ~ excellent service!"
We responded:
"Kathi, thank you for your honest five-star review! Here at Nathan Thomas State Farm, customer service is held at the highest standard. It comes as no surprise to us that Alexis meets that each time. Your kind words and positive response to our office is wonderful and refreshing to hear. Thank you again for your loyalty; please never hesitate to reach out for your future insurance needs! -Nathan"
Profile photo of Rich Niles

Rich Niles

August 13, 2024

5  out of  5
rating by Rich Niles
"Great, caring service and all were knowledgeable. My home and car vompany."
We responded:
"Rich, thank you for the five-star review! It means a lot to us that you had a great experience with us! Please reach out for you future insurance needs! -Nathan"
Profile photo of Laurel Jennings

Laurel Jennings

August 12, 2024

5  out of  5
rating by Laurel Jennings
"Alexis is wonderful. She is always kind and considerate. Jane is also wonderful. If either of these women are working with you everything will be taken care of."
We responded:
"Laurel, thank you so much for your five-star review! It comes as no surprise to us that Alexis is up to par with her exceptional customer service! Please never hesitate to reach out to us with your insurance needs! -Nathan"
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Kathy Wooldridge

August 9, 2024

5  out of  5
rating by Kathy Wooldridge
"I worked with Brianna today. What a kind and total delightful person to work with. She's friendly and truly cares about people and loves her job. Very important to me is a quick call back. She does it with a smile. Thanks Brianna you're a PRO!"
We responded:
"Kathy, thank you for the five-star review! Brianna is such a huge asset to our team. I love hearing that our girl was able to take care of you so well! Please don't hesitate to reach out for your insurance needs! "
Profile photo of Vance Coe

Vance Coe

August 8, 2024

5  out of  5
rating by Vance Coe
"Very pleasant to talk with and get a new quote."
We responded:
"Vance, thank you for the five-star review! Customer service is what we pride ourselves on. It's always so good to hear that my team is on top of their game! Please contact us for your future insurance needs! -Nathan"
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Russell Dupre

August 1, 2024

5  out of  5
rating by Russell Dupre
"They are great people they help me out alot"
We responded:
"Russell, it's wonderful to hear that you were so well taken care of. Thank you so much for your five-star review. I count on my team to always provide the best service possible to our customers. Thank you for your time & kind words! -Nathan"
Profile photo of T Clemen

T Clemen

August 1, 2024

5  out of  5
rating by T Clemen
"I was connected to Brianna for insurance needs. She was very knowledgeable and responsive throughout the process navigating through incorrect information from an outside entity by going above and beyond to get corrected and a final resolution. I highly recommend Brianna for her pleasant demeanor and professionalism. Thank you Brianna !"
We responded:
"T, your review is so well-thought out & genuine. It's refreshing to hear that my team is always going above & beyond for our customers. It comes to no surprise that Brianna provided incredible customer service; our girl knows her stuff! Never hesitate to reach out for your insurance needs! -Nathan"
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mark swett

July 31, 2024

5  out of  5
rating by mark swett
"Brianna is extremely knowledgeable, helpful, and timely in assisting me with all my insurance needs."
We responded:
"Mark, thank you for the honest review. I count on Brianna to handle each customer with professionalism and care, and it's so wonderful to hear your feedback about her. It comes to no surprise that Brianna knows her stuff. Please reach out for your future insurance needs! -Nathan"
Profile photo of Michelle Dollar

Michelle Dollar

July 30, 2024

5  out of  5
rating by Michelle Dollar
"Professional, respectful, helpful and always available when needed."
We responded:
"Michelle, thank you for your kind words. I hold my team to a high standard of professionalism and care. Hearing that you are so well-taken care of means more than you know. Thank you for your time & patience as it is always so valuable to us. Never hesitate to reach out for your insurance needs! -Nathan"
Profile photo of Paul Scheel

Paul Scheel

July 19, 2024

5  out of  5
rating by Paul Scheel
"What a great help"
We responded:
"Paul, your feedback is very important to us. Thank you so much for leaving us a five-star review. We are amazed to hear that Patricia took extra special care of you! Please, never hesitate to reach out for your future insurance needs. We are always ready to help! -Nathan"